How It Works

Getting connected abroad has never been simpler. No SIM swapping, no queueing at airport kiosks — just scan, connect, and go.

Before you fly

Get set up at home — takes about 5 minutes

1

Check your device

Check if your phone or tablet supports eSIM before you buy. Make sure your phone is eSIM-compatible and network-unlocked. Most phones from 2020 onwards support eSIM.

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2

Pick your plan

Tell us where you're going. We cover 175+ countries with plans from $1. Choose by data amount and trip length — or let our wizard find the best match.

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3

Pay securely

Checkout is handled by Stripe — your card details never touch our servers. We accept all major cards, Apple Pay, and Google Pay. No hidden fees.

4

Install your eSIM

You'll get a QR code by email and in your dashboard. Install it now over WiFi — the data plan won't start until you reach your destination.

Pro tip: install before you fly so you're ready the moment you land.

Setup Guide — by Device

Tap your device to see the step-by-step instructions

1

Open eSIM settings

Go to Settings → Cellular (or Mobile Data) → Set Up Cellular (or Add eSIM)

2

Scan the QR code

Tap Use QR Code and point your camera at the QR code from your email or dashboard. Make sure you're connected to WiFi. You can also open the Camera app and point at the code — tap the notification that appears.

3

Label your plan

When prompted, give it a label like "Travel" or the country name. Tap Add Cellular Plan to finish.

4

Set your data line

Go to Settings → Cellular → Cellular Data and select the eSIM as your data line. Keep your primary SIM for calls and texts.

5

Turn on data roaming

Go to Settings → Cellular → tap the eSIM line → Cellular Data Options → toggle Data Roaming on. This is safe — your eSIM uses its own allowance, not your home carrier's roaming.

On iOS 17.4+ you can also tap and hold a QR code in an email or web page to add it. For travel eSIMs, the QR code method above is the most reliable.
1

Open SIM Manager

Go to Settings → Connections → SIM Manager → Add eSIM

2

Scan the QR code

Tap Scan QR Code and point your camera at the code. Stay connected to WiFi during this step.

3

Restart your phone

After the eSIM profile downloads, restart your device to activate it. The eSIM will appear in your SIM Manager.

4

Set as mobile data

Go to Settings → Connections → SIM Manager → Primary SIM → tap Mobile Data and select the eSIM.

5

Enable data roaming

Go to Settings → Connections → Mobile Networks → toggle Data Roaming on.

These steps apply to One UI 6 and 7 (Android 14/15) on Galaxy S23, S24, and S25 series. Menu names are consistent across these versions.
1

Open SIM settings

Go to Settings → Network & internet → SIMs → Add SIM

2

Scan the QR code

Tap Set up an eSIM, then follow the on-screen instructions to scan your QR code. Stay connected to WiFi.

3

Download the plan

The eSIM profile will download automatically. This usually takes under a minute.

4

Set as data SIM

Go to Settings → Network & internet → SIMs → under Your primary SIMs, tap Mobile data and select the eSIM.

5

Enable roaming

Go to Settings → Network & internet → SIMs → tap the eSIM → toggle Roaming on. Your travel data plan covers this — no extra charges from your home carrier.

These paths apply to Android 11+ on all Pixel phones. The steps are unchanged between Android 14 and 15.
When you land

You're already set up — just switch on

5

Connect automatically

When your plane lands, your phone will pick up the local network. If it doesn't connect within a couple of minutes, toggle Airplane Mode off and on.

6

Track your usage

Your dashboard shows data used and remaining in real time. Running low? Top up instantly from the same screen — no new QR code needed.

Something not working?

My eSIM won't install
  • Make sure you're connected to WiFi — eSIM profiles can't download over mobile data on most devices.
  • Check you haven't hit your device's eSIM limit (most phones support 8-10 profiles).
  • Each QR code can only be scanned once. If you deleted the eSIM and need to reinstall, contact us for a new code.
  • Restart your phone and try again — this fixes most installation issues.
I've landed but have no signal
  • Check Data Roaming is turned on for the eSIM (not your primary SIM).
  • Make sure the eSIM is set as your mobile data line.
  • Toggle Airplane Mode on and off to force a network search.
  • If the plan shows an APN, enter it manually: Settings → Mobile Data → eSIM → APN.
  • Restart your phone — the most reliable fix.
My data is slow
  • Check your remaining data in the dashboard — you may have hit a fair-usage throttle.
  • Try switching network mode from 5G to 4G/LTE (some areas have stronger 4G coverage).
  • Move away from crowded areas — stadiums, train stations, and tourist hotspots can saturate local towers.
Can I use the eSIM for calls and texts?

Our eSIMs are data-only. But WhatsApp, FaceTime, Signal, Telegram, and iMessage all work perfectly over data — so you can call, video chat, and message without any issues.

Do I lose my regular phone number?

No. Your eSIM runs alongside your normal SIM. You keep your number for calls and texts, and the eSIM handles your travel data separately.

When does my plan actually start?

The clock starts when your eSIM first connects to a network at your destination — not when you buy or install it. So set it up early and travel stress-free.

Ready to get connected?

Pick a plan now and install your eSIM before you pack

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